Improving Risk Management with Reduced Personnel

StaffGarden stores several types of professional credentials. The platform uses professional credentials for multiple purposes, such as accreditation compliance, population reporting, and clinical ladder requirement completion.

For clinical populations, the types of credentials that are traced by the platform are education, licenses, board certification, professional certification, continuing education, professional experience, and specialization. In some cases, the completion of internal learning or competency activities are considered a credential (module or checklist).

Credential management in StaffGarden is comprehensive. In addition to being purpose-built to store professional credentials, StaffGarden is designed to support rich compliance reporting and tooling around the various uses of credentials. This includes support for Magnet (DDCT) reporting, professional development (clinical ladder) evidence, and accreditation support for Stroke, Cancer, Pathway, and many others.

How StaffGarden Collects Professional Credentials

StaffGarden tracks all major types of credentials. Normally, credentials are collected from end users (employees) via assigned onboarding tasks. The simplest example is a task that requires an end user to complete their ePortfolio, verifying or entering their education, certifications, continuing education, experience, and specialization directly.

Some credentials can be collected as part of a clinical ladder process, for example, a requirement that connects to a certification task, or an elective activity that requires the entry of a MSN.

There are several advantages of collecting and maintaining credentials in the StaffGarden platform:

1. StaffGarden is typically used more frequently and regularly than an HRMS. This is because StaffGarden manages ongoing professional development / advancement, onboarding and annual competencies, annual peer feedback, and other similar tasks.
2. StaffGarden supports the tracking and verification of credentials.
3. StaffGarden manages expiring credentials and can alert end users, their managers, and leadership of gaps in credential compliance.

Support for Multiple Sources of Truth

Sometimes credentials are collected as part of organization onboarding and stored, typically, in the system’s human resource management system (HRMS) (e.g. Workday, UKG, Peoplesoft, Oracle). In this case it may be useful to pull certain credential data into StaffGarden from the HRMS.

To support this, the platform supports integration with HRMS on a per-credential type basis. The integration can be FROM or TO StaffGarden. For example, education data might be collected and stored in Workday but sent to StaffGarden via integration on a daily basis. In this case, the platform would be configured to restrict editing of education data in StaffGarden.

Credential Verification Support

Some credentials require verification. Some regulatory organizations require that at a minimum, healthcare employers verify professional licensure at hire and again at the time of renewal. Most regulatory agencies also require that providers be properly licensed at all times.

In addition to licenses, some employers wish to actively verify professional certification, education, and board certification. StaffGarden supports the tracking of verification for all credentials. Verification tracking is typically done at the onboarding task level and would normally be performed by a manager, educator, director, or other leadership professional.

Note that StaffGarden is not a credential verification organization (CVO). However, the platform supports CVO access or internal primary source verification tracking as a first class feature.

Get Started Today!

Get a personalized demo today at www.staffgarden.com/demo, and see what a purpose-built credential management and support platform can do for your organization.

‍